In this world of business, when every minute counts, managing shipments and orders can be daunting. You will need a powerful solution that transforms chaos with real-time tracking, predictive insights, and full supply chain control. Let’s enter SAP Global Track and Trace (GTT) within Business Network for Logistics (BN4L), an innovative solution that provides real-time tracking and simplifies logistics management.
SAP Global Track and Trace Overview for Real-time Supply Chain Visibility
The broader SAP Business Network for Logistics (BN4L) serves as a collaborative cloud platform that seamlessly connects an ecosystem of business partners. An essential component designed to bring this visibility to life is SAP Global Track and Trace (GTT). The SAP Business Network Global Track and Trace (GTT) solutions give your business the real-time visibility it needs to monitor inbound and outbound shipments accurately. Designed for cloud deployment, SAP GTT enriches sales and purchase order tracking by integrating live shipment insights across all modes of transportation. With features like predictive milestone monitoring and intelligent alerts for exceptions, businesses can quickly respond to delays, improve delivery performance, and boost customer satisfaction. This complete visibility changes logistics from being reactive to proactive, focusing on performance.
Its Impact:
- Facilitate businesses to monitor multi-modal shipments and order fulfillment (including purchase orders, sales orders, stock transfers, and shipments) in real-time, providing transparency and valuable insights.
- Integrates with SAP S/4HANA and SAP Transportation Management for comprehensive tracking. By connecting physical movements with digital information, companies can shift from reactive to predictive operations, enhancing both efficiency and customer satisfaction.
SAP Business Network Global Track and Trace Core Features and Capabilities
Real-time Tracking and Visibility
SAP GTT provides real-time insights into the movement of goods across the supply chain. By capturing and processing tracking information, businesses can monitor shipments and orders as they progress through various stages, ensuring timely deliveries and proactive issue resolution. This includes:
Shipment Tracking: SAP Global Track and Trace (GTT) offers end-to-end shipment tracking by capturing and processing real-time data from various sources, including carriers and logistics service providers. This enables businesses to monitor the status and location of shipments throughout the supply chain, from origin to final delivery
Global Tracking Number- Shipment is assigned a unique ID that works across carriers and transportation modes.
Live Shipment Status Updates- Know where your goods are, their ETA (Estimated Time of Arrival), and key milestones all in real time.
Integration with ERP Systems
Seamless integration with SAP ERP systems, such as SAP S/4HANA, allows for synchronized data flow between order processing and logistics tracking. This integration ensures consistency and accuracy across business processes.
Geolocation Tracking and ETAs
Utilizing geolocation data, SAP GTT offers predictive ETAs for shipments. This feature enables businesses to anticipate delivery times accurately and manage customer expectations effectively.
Event & Exception Management
SAP GTT captures and monitors key events throughout the supply chain. By modeling custom processes and events, businesses can gain a comprehensive view of their operations and respond promptly to any deviations. It utilizes:
Milestone Tracking- Monitor key events and receive alerts for delays or disruptions.
Issue & Exception Tracking- Automatically detect and flag deviations from planned events. SAP GTT facilitates the identification and tracking of issues within the supply chain. By correlating events and analyzing document flows, businesses can pinpoint problems and implement corrective actions efficiently.
Customizable Alerts
Businesses can configure alerts and notifications based on specific criteria. Whether it’s a delay in shipment or a deviation from the planned route, stakeholders are promptly informed, enabling timely intervention.
Collaboration with Partners
Share shipment details with carriers and customers in real time. SAP GTT extends visibility to external partners, including carriers and logistics service providers. This collaborative approach ensures all stakeholders have access to relevant information, fostering transparency and coordination.
Compliance Management
Ensure that documentation and reporting meet regulatory requirements globally. The solution supports compliance by capturing and analyzing environmental and sustainability data throughout the shipment process. This feature aids businesses in meeting regulatory requirements and achieving sustainability goals.
Data Enrichment
Adds business context like order numbers, customer details, and carbon impact to shipments. SAP GTT enriches tracking data with contextual business information, such as order details and customer references. This comprehensive view enhances decision-making and operational efficiency.
Predictive Monitoring & Intelligence
Leveraging predictive analytics, SAP GTT forecasts potential disruptions and provides insights into future events. This foresight enables businesses to take preemptive measures, ensuring continuity and reliability.
Predictive Insights: Anticipate disruptions before they happen using AI-driven monitoring.
Intelligent Dashboards: Visualize supply chain risks, spot bottlenecks, and drive improvements with embedded analytics.
Extended Business Context
By integrating data across various systems and processes, SAP GTT offers an extended business context. This holistic perspective allows companies to understand the broader implications of supply chain events and make informed strategic decisions
How SAP Global Track and Trace (GTT) Simplifies Implementation and Integration
SAP GTT ensures full visibility from origin to destination, enabling better planning and proactive decision-making.
SAP Global Track and Trace- Business Process Tracking Interface & Dashboard

Complete Transparency Across the Supply Chain
SAP Global Track and Trace provides complete visibility across your entire supply chain journey. You can monitor every step from when products are made and stored in warehouses to when they’re distributed and delivered to customers.
Support for all Transportation modes
The system works with all types of transportation, including ships, planes, trucks, and trains. Whether your shipment uses just one type of transport or combines multiple methods, you can track everything from a single dashboard. This complete view helps you plan better and make quick decisions when issues arise.
Simplified Logistics Management with Central Dashboard
SAP Global Track and Trace provides a simple, all-in-one dashboard where you can see everything happening in your logistics operations at once. The dashboard offers a centralized view of active shipments, with real-time status updates, estimated arrival times, and alerts for schedule deviations. This central hub lets you monitor how well things are running, track important metrics, and spot problems early before they become bigger issues.
Carrier & Partner Integration
The system automatically connects with your carriers and logistics partners, making sure information flows smoothly between everyone involved and keeping all your data accurate and up to date across your entire network.
Transportation Management System Connectivity
SAP Global Track and Trace integrates smoothly with your existing Transportation Management System (TMS), eliminating the need for manual data entry and ensuring data accuracy across platforms.
Smart Route Optimization
Built-in algorithms suggest the most efficient delivery routes by analyzing live traffic, costs, and delivery requirements, helping reduce delays and transportation costs.
Automation That Handles Exceptions
Achieving real-time Alerts with intelligent responses with ML. Machine learning identifies disruptions like delays or missed milestones and triggers alerts with recommended actions to reduce the impact on deliveries.
Automated Workflows
Predefined business rules handle routine tasks automatically, from status updates to escalation procedures. This reduces manual effort and speeds up issue resolution.
Advanced Functionalities of SAP BN4L Global Track & Trace
SAP Global Track and Trace, as part of the SAP Business Network Logistics (SAP BN4L), goes beyond basic shipment monitoring. These functionalities are crucial for modern supply chain visibility.

Sales Order Tracking
Gain complete end-to-end visibility of sales orders, including milestone and event tracking.
Purchase Order Tracking
Achieve comprehensive procurement activity tracking with automatic event updates at key supply chain checkpoints.
Automated Tracking via Telematics
Leverage real-time data from carrier telematics for automatic detection and reporting of deviations or delays.
Project44 Guided Tracking & Visualization
Experience enhanced shipment visualization, status updates, and live alerts for all stakeholders.
Stellium Transforms DistributionNOW’s Logistics with SAP GTT
The team successfully executed a unique implementation of SAP Global Track and Trace, part of the SAP Business Network for Logistics (BN4L), for DistributionNOW, a prominent leader in global energy and industrial solutions based in North America. This initiative enhances supply chain transparency and efficiency for the company. With a massive 350,000 sq. ft. footprint, 2 distribution hubs, and a 50-member team, the solution delivered far more than just visibility.
The results are:
- A 15% increase in dispatch line efficiency
- One-touch operations through a standardized global template
- Streamlined business processes with enhanced scalability and flexibility
- KPI-driven insights through warehouse analytics for smarter fulfillment
Download the full case study now and see how Stellium has empowered DistributionNOW with high-impact, full supply chain visibility.
Key Takeaways of SAP Global Track and Trace (GTT) at a Glance
- Predict delays and disruptions to mitigate risk, prevent revenue loss, and enhance delivery performance.
- Integrate and harmonize supply chain data for end-to-end fulfillment cycle monitoring, enabling faster, smarter decisions.
- Utilize predictive ETAs to proactively plan and reduce rush logistics costs while maintaining service levels.
- Boost customer satisfaction with real-time order status, delivery updates, and exceptional transparency.
- Measure and reduce carbon emissions, improving the social and economic accountability of your delivery operations for sustainable logistics.
- Achieving global logistics visibility with intelligent insights from dashboards and analytics to detect and resolve bottlenecks.
- Optimize delivery routes and control costs by tracking transportation efficiency and leveraging analytics.
- Accurately predict arrival times and capture both planned and unplanned events to enhance supply chain decision-making.
Partnering with Stellium
SAP Global Track and Trace empowers your supply chain with predictive insights, real-time visibility, and intelligent automation, making it faster, smarter, and more resilient, transforming mere observation into actionable intelligence.
Get your business processes connected, intelligent, and future-ready with Stellium, transforming real-time visibility into actionable insights for growth and resilience.
For more solutions and highlights, visit the SAP BN4L Solutions | Talk to Experts!